What is the length of Beehive contracts?
We don’t have contracts on our phone licences, but data connection contracts vary from 12 to 60 months.
Can I keep my phone number?
Yes, you needn’t change your number. We have porting agreements with all the major networks, and once the paperwork is completed, the whole process takes just a few weeks to complete.
I already have a service provider but I am not happy with them, can I change to Beehive?
If you are using a old phone/data system, you may already be out of contract. If you are unsure, we can help you switch over to Beehive. In some cases, we can even integrate what you already have into the new system, until your existing contract ends, ensuring that you are not left out of pocket.
How long will it take to install?
If you already have a compatible LAN in place, it may just be a case of sending you out our pre-configured phones which you simply ‘plug in’. If you require data connectivity and network cabling installation, we can usually have you up and running in around 4 to 6 weeks, though in some cases this is dependent on the data connection.
I don’t have an existing VoIP enabled LAN, how much will it cost to install?
This is very much dependent on your individual requirements. Once we have discussed exactly what your business needs are, a quote based on this is prepared for you. You can request more information on our contact page.
I already have VoIP enabled phones and a LAN, can I keep my hardware?
In most cases, yes you can.
Will there be any disruption to my business during install?
We understand that nobody wants any disruption to the day-to-day running of their business. If required we can arrange for installation to be carried out during out of hours to minimise the impact on your business.
How can I pay? Is finance available?
Prior to installation, we typically request that initial 50% deposit be paid, with the remaining 50% due upon completion.
We are also able to offer finance options available for larger installations, however this is subject to the specific requirements of the business
What levels of support maintenance are available? Is their 24 hour cover?
We offer all Beehive customers 24 hour support. Prices vary depending on the project. We will include all your cover options in your initial quote.